Replacement Policy for Oltao Products
At Oltao, we strive to ensure your complete satisfaction with every purchase. In the unlikely event of receiving a damaged, defective, or incorrect product, we offer a hassle-free replacement process within 7 days of delivery.
To initiate a replacement request, please ensure the following:
- Keep the item in its original condition, including the brand outer box, MRP tags, user manual, warranty cards, and all original accessories in the manufacturer’s packaging.
- Contact us within 7 days of receiving the product to request a replacement. Our team may reach out to you to assess the nature of the damage or defect before proceeding with the replacement.
Please note that all Oltao products are eligible for replacement only and are non-refundable under any circumstances.
For any further assistance or inquiries regarding replacements, feel free to reach out to our customer support team.
Thank you for choosing Oltao. We appreciate your trust in our products and services.
