At Oltao, we strive to ensure your complete satisfaction with every purchase. In the unlikely event of receiving a damaged, defective, or incorrect product, we offer a hassle-free replacement process within 7 days of delivery.
Retain the item in its original condition — brand outer box, MRP tags, user manual, warranty cards, and all original accessories in the manufacturer's packaging.
Reach out to our support team within 7 days of delivery. Our team may contact you to assess the damage or defect before proceeding.
All Oltao products are eligible for replacement only and are non-refundable under any circumstances.
For any further assistance or inquiries regarding replacements, feel free to reach out to our customer support team.